Cookie policy

The company e4life S.r.l. (VAT number 12981490969) (hereinafter, “e4life” or the “Controller”), with registered office at Via Santa Sofia 18, Milan, 20122, provides this information regarding the technologies used on the website www.e4.life (hereinafter the “Website”) and how users accessing it (the “Users”) can make informed choices regarding cookie management in accordance with current regulations.

This information is related to the Website and does not concern other websites, pages, or online services that may be accessible via hyperlinks that may be published on the Website but refer to external resources.

Cookies and other tracking systems

A cookie is a small text file that is stored on the device (computer, tablet, smartphone) when a user visits a website. A cookie can store certain information that the Website can read when, on a new visit, it is consulted again. Some of these cookies are necessary for the proper functioning of the Website, while others are useful to the visitor because they can securely store, for example, language settings. The advantage of having cookies installed on your computer is that you do not need to enter the same information every time you want to access a previously visited website.

The Website uses cookies to provide its users with a browsing experience consistent with the user’s preferences, so that on each visit to the Website, it is not necessary to enter the same information again. Cookies are also used to optimize the performance of the website: they make both navigation and the quick search for specific elements within the Website easier.

Which cookies are used on this Website?

The website uses technical and session cookies (non-persistent) strictly limited to what is necessary for safe and efficient website navigation. The storage of session cookies on terminals or browsers is under the control of the User, while on the servers, at the end of HTTP sessions, information related to cookies remains recorded in the service logs, with storage times strictly necessary for proper functioning.

The website also uses third-party analytical cookies, for which a banner requesting specific consent will appear.

Please note that our Website uses Google Analytics 4.0, which is the version provided by Google to comply with the Italian Data Protection Authority’s indications, as it declared non-compliance of Google Analytics version 3.0 with EU Regulation 2016/679 (Decision 224/2022).

The following cookies are installed:

Name of the cookieDescriptionPurposeConsentType of Cookie (TECHNICAL, ANALYTICAL, PROFILING)FIRSTHAND or THIRD PARTYIf THIRD PARTY, SPECIFY BY WHOMData Collected Persistence
pll_languageTo store the user’s language preference for use on the current internet domain.To choose the language to use.Not requiredTECHNICALFIRSTHAND Favourite language codeExpires at the end of the session
map_cookie_400To store the user’s cookie banner viewing state.To display the cookie banner or not based on the user’s choicesnot requiredANALYTICALFIRSTHANDCookie consent status6 months
map_accepted_all_cookie_policyTo store the user’s cookie consent state for the current internet domain.To store the consent given or denied.Not requiredTECHNICALFIRSTHAND Cookie consent status6 months
MYPX_g_cidTo record a unique ID used to identify statistical data to be filtered and anonymized before being sent to Google Analytics through a proxy server.To analyze website usage statisticsrequiredANALYTICALTHIRD PARTYMy Agile Pixel 6 months
MYPX_g_sidTo record a unique ID to identify statistical data related to the session.To analyze website usage statisticsrequiredANALYTICALTHIRD PARTYMy Agile Pixel Expires at the end of the session
MYPX_g_scnTo collect statistical data related to the session.To analyze website usage statisticsrequiredANALYTICALTHIRD PARTYMy Agile Pixel Expires at the end of the session

The user can freely and at any time configure their privacy preferences regarding the installation and use of cookies by adjusting their browser settings.

In particular, the user can enable ‘private browsing,’ in this way, the browser stops storing the history of visited sites, entered passwords, cookies, and other information that is typically collected.

Please note that if the user decides to disable all cookies (including technical ones), the quality and speed of the services offered by the Website may deteriorate, and access to certain sections of the Website may become impractical.

Finally, as per the June 10, 2021 “Guidelines cookies and other tracking tools” provision, the User of the Website is free to authorize or disallow profiling cookies according to his or her free choice and will. In some cases, such as Google’s reCaptcha cookie, blocking such a profiling cookie prevents you from being able to submit your request via the data capture forms. If necessary, you will be able to either re-enable the cookie from your privacy preferences or possibly if you decide to keep the cookie blocking send such a request via email.

Banner Functioning

The privacy management banner activated on this Website does not allow any profiling cookies to be activated before the User gives their consent. If the User clicks the ‘I agree’ button, all profiling cookies will be activated. If, on the other hand, the User decides to click the ‘Customize’ button, they will be able to customize their choices and decide which profiling cookies to activate. If they click the ‘Decline’ button or the ‘X’ in the upper right corner of the banner, no profiling cookies will be activated.

The user’s choices will be stored for six months using a technical cookie that will be installed on the device used by the user to access the site. It’s important to explain that if the user changes devices, for example, from a computer to a mobile phone, the choices will not be transferred to the new device for technical reasons and will need to be selected on the new device.

The user’s choices can be changed at any time by accessing the control panel from the privacy control icon. The new configuration will have a duration of six months

DATA RECIPIENTS

The data described above will be processed by e4life S.r.l. or by entities designated by it as data processors (Article 28 of the GDPR) within the territory of Italy or the European Union. Furthermore, they will also be disclosed to third-party entities responsible for providing services related to the activities of the Website, particularly to providers of technological and telematic services, who will be responsible for the temporary storage and processing of the data for the purposes outlined in the table of installed cookies and in the https://www.e4.life/it/privacy-policy/.

The following entities designated by the Controller under Section 28 of the EU Regulation 2016/679  (hereinafter “the Regulation”), as data processors, are recipients of the data collected following the consultation of the Website:

  • Attitude S.r.l., with registered office in Rome, Via Arduino, 22 – VAT number 13656681007: company responsible for managing customer care activities.
  • TWS EXPRESS COURIER S.r.l., with registered office in Monza, Via Caduti di Nassirya n. 5A/B/C/D – VAT number 00892690967 and Tax ID 08090050157 TWS: company responsible for logistics and transportation activities to the end customer.

The updated list of Data Processors is available at the Controller’s headquarters and can be requested via email: privacy@e4.life.

The personal data collected are also processed by authorized personnel who act based on specific instructions provided regarding the purposes and methods of the processing.

DATA PROCESSING METHODS

Personal data is processed using automated tools for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are observed to prevent data loss, unlawful or incorrect use, and unauthorized access.

DATA RETENTION PERIOD

The retention period for the user’s cookie choices is six months, as required by the provision.

The retention period for cookies varies depending on their type. Specific information regarding third-party profiling cookies can be directly consulted on their respective websites.

Personal data processed for contact or commercial purposes will be processed for the time necessary to fulfill the user’s requests and for the time provided by law.

RIGHTS OF DATA SUBJECTS

Data subjects have the right, in cases provided for, to access their personal data, request their correction or deletion, or the restriction of the processing concerning them, or to object to the processing (Sections 15 and onwards of the Regulation). Requests should be sent to the Data Controller at its registered office at Via Santa Sofia 18, Milan, 21120, or by writing to privacy@e4.life.

RIGHT TO LODGE A COMPLAINT Data subjects who believe that the processing of their personal data through this website is in violation of the Regulation have the right to lodge a complaint with the Data Protection Authority, as provided for in Section 77 of the Regulation, or to bring the matter to the appropriate judicial authorities (Section 79 of the Regulation).

My Agile Privacy
This website uses technical and profiling cookies. Clicking on "Accept" authorises all profiling cookies. Clicking on "Refuse" or the X will refuse all profiling cookies. By clicking on "Customise" you can select which profiling cookies to activate. In addition, this site installs Google Analytics in version 4 (GA4) with anonymous data transmission via proxy. By giving your consent, the data will be sent anonymously, thus protecting your privacy.