Privacy Policy e4life App

The following information is provided in accordance with Articles 13 and 14 of the EU Regulation 2016/679 (“GDPR”), concerning the processing of personal data of data subjects/users (hereinafter referred to as “Users” or singularly the “User”) who download, access, and use the mobile app “E4Life” (hereinafter “APP”).

Users are urged to carefully read this Notice before installing the APP and/or registering on the APP.


Please be informed that the data controller is the company ELETTRONICA S.p.A. (VAT Number 00886951003) with registered office at via Tiburtina, Valeria km 13,700, Rome, (hereinafter referred to as “Elt” or the “Data Controller”) email: The complete list of data processing managers is available upon written request sent to the email address above.


Elt processes data provided by Users, in accordance with this Notice.

Specifically, for the purposes indicated in Article 3, the following data will be processed: (i) user’s name and surname, (ii) email, (iii) e4life device identifier.

The mentioned data is processed only to the extent necessary to achieve the purposes described in paragraph 3 of this Notice.

Personal data is provided by the User during registration. Failure to provide them prevents User registration.


The purposes for which Users are asked to provide their personal data to Elt are as follows:

  1. Allow the User to register on the APP;
  2. Update the firmware of the device;
  3. Send communications related to the operation and update of the device, as well as new features and/or services associated with it (via email or push notifications, if allowed by the User);
  4. Monitor and analyze data on the use of the APP.

The Data Controller processes the personal data of the User under the following conditions:

  1. For the purposes indicated in Article 3 preceding, letters a) to c), as necessary for access to the APP and for the use of the firmware update service through the APP (Art. 6, paragraph 1, letter b), GDPR).
  2. For the purposes indicated in Article 3 preceding, letter d), to pursue the legitimate interest of the Data Controller (Art. 6, letter f), GDPR).

User personal data is processed with the support of computerized means and is protected through adequate security measures suitable for ensuring confidentiality and security.

In particular, Elt adopts appropriate organizational and technical measures to protect the personal data in its possession, aimed at preventing unauthorized access, disclosure, alteration, loss, and destruction of such data.


For the purposes outlined in Article 3, Elt may disclose User data in strict correlation with the treatment purposes to the following categories of entities:

  • Collaborators, employees, and suppliers of Elt within the scope of their respective duties and/or any contractual obligations related to commercial relationships with Users.
  • Suppliers and/or subcontractors/subsidiaries engaged in activities related to the execution of services and products offered by Elt.
  • Other companies within the “Elettronica Group” in Italy and abroad, both nationally and internationally, as detailed in Section 7 below.

User personal data will not be disclosed to undetermined parties other than those mentioned above.


To achieve the purposes outlined in this Notice, personal data may be transferred outside the national territory to countries located within the European Union or to entities located outside the European Economic Area (“EEA”).

The potential transfer of User personal data to countries outside the EEA will, in any case, occur in compliance with applicable laws, without prejudice to the rights of the User as provided by law.

Where applicable, Elt will use data protection safeguards provided by Articles 46 and following of the GDPR, such as, for example, standard contractual clauses. In other cases, the transfer of personal data may be based on an adequacy decision under Article 45 of the GDPR. The User can obtain a copy of the safeguards implemented by Elt, approved by competent authorities, by sending a specific request to the address


Elt will retain personal data for the period necessary to fulfill the purposes for which they were collected, as outlined in this Notice.

To determine the most appropriate retention periods for User personal data, Elt has taken into consideration, among other factors, the quantity, nature, and sensitivity of the personal data and the reasons for which they were collected. For example:

  • Data collected for purposes a), b), c) in Article 3 above will be retained until the deletion of the profile, which can be done by uninstalling the App or by sending a written request to the email address, unless legitimate reasons require further retention.
  • Data collected for purpose d) in Article 3 above is associated with the device ID and, once the profile data is deleted (disconnecting the link to the user-device), is retained permanently as it is no longer attributable to an user.

The user may, at any time, exercise the rights provided in Articles 15-22 of the GDPR, including: access to personal data, request rectification and/or deletion of information we hold/process about you, object to the processing of your data, request a copy of the information we hold/process about you, withdraw consent to the processing of your information (to the extent that such processing is based on consent), obtain restriction of the processing of your data by us, request that the personal data you provided to us be transferred to you or to third parties in machine-readable formats, and request data portability.

Some of these rights are not absolute, may not always apply, and exceptions may be allowed. In response to a request, Elt may ask the user to verify his identity and provide information to help Elt better understand the request.

The user also has the right to lodge a complaint with the Supervisory Authority (in Italy, it is the Italian Data Protection Authority) with registered office at Piazza Venezia 11, Rome (00187) and email

The User can exercise the above rights, change contact preferences, notify Elt of any updates to their data, request profile deletion, or obtain further information about Elt’s use of their personal data by contacting Elt at the email address


This Notice is effective from the date of its publication on the APP. Elt may make changes and/or additions to it, also as a result of any subsequent legislative changes and/or additions. The latest version of our Notice is always available in the dedicated section on the APP.

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